Law360 Canada ( October 17, 2018, 8:36 AM EDT) -- Appeal by the Ontario College of Pharmacists from a judicial review judgment in favour of the respondent, Abdul. In 2012, the College received a written complaint that the respondent's pharmacy re-dispensed unused, returned medication to different patients. The College did not give the respondent notice of the complaint within 14 days or select a panel to investigate the complaint as required by the Health Professions Procedural Code. The College contacted the complainant and explained the differences between a complaint and a Registrar's inquiry. The complainant indicated that she wanted to retract the complaint and have it proceed as a Registrar's inquiry. The College proceeded with a Registrar's inquiry and allegations of professional misconduct were referred to a disciplinary hearing by the College's Discipline Committee following refusal of the respondent's motion to quash the proceeding. The respondent sought judicial review. The Divisional Court concluded that the Committee's decision was unreasonable, as the withdrawal of a complaint did not permit avoidance of the mandatory complaints process. The College's departure from strict compliance with that process resulted in a loss of jurisdiction. The College appealed....