Franchise renovations and system changes during COVID-19, part one

By Ben Hanuka (December 1, 2022, 10:32 AM EST) -- As a condition of the franchise agreement, or a renewal of a franchise, franchisors will typically require that franchisees undertake periodic renovations to bring the location up to the brand’s then current standards. Franchisors may also make system changes and require franchisees to adhere to them. In franchise systems involving large physical spaces (big restaurants, hotels, sports facilities, etc.), COVID-19 and the subsequent economic challenges of supply chains and labour shortages have contributed to delays in renovation project completion and cost overruns....
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