By Murray Gottheil (August 14, 2024, 2:12 PM EDT) -- Back in the day, before I became as warm, compassionate, emphatic and all-around lovable as I am today, I had something of a reputation as being someone who did not suffer fools gladly. There were even a few people around the office who found me to be intimidating. Of course, self-awareness not being my strong suit, I did not understand how anyone could have possibly found me to be anything other than wonderful....