By Pouya Shafabakhsh ( October 15, 2026, 2:33 PM EDT) -- Imagine a Canadian bank restoring AI-assisted customer service after its technology provider suffers an outage. Customers can use the service again, but a disputed transaction remains unexplained. The provider holds the incident logs, the bank has only the final output, and their contract says little about access during a disagreement. Operational recovery has succeeded. Establishing what happened, and who should bear the loss, may take considerably longer....